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ARTICLES ON CUSTOMER SERVICE (PROEDGESKILLS.COM)
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This site provides interesting articles on various topics related to Customer Service such as Creative Customer Service - How Far Will You Go to Wow a Customer, Telephone Greetings that Customers, Prospects, and Employees Love, Three Easy Steps to Success, Listening for Dollars -Customer Complaints Create Profit,

Four Ways to Motivate Service Professionals-A Guide to Getting Wow Performance

Added on April 14, 2004
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Web Site: Articles on Customer Service (Proedgeskills.com)
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