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Tuesday May 21 2013
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QUESTION: I have a complaint about another company; where do I go and how do I voice my complaint?
TOPIC: Legal Information
ANSWER
The Complaint Courier is an interactive website that guides consumers in creating effective letters of complaint using a letter wizard. In addition, this site educates consumers on their rights and responsibilities and provides guidance on how to communicate and contact the business.

Please visit the Complaint Courier website for more information.

http://consumerinformation.ca/ComplaintCourier/index.cfm?lang=e

For additional information you can visit the "Protecting the Consumers" section of the Ministry of Consumer and Business Services' website at:

http://www.cbs.gov.on.ca/mcbs/english/consumer_info.htm

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