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| ET Library > Small Business |
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| 10 steps to export success |
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| How to assess your export capabilities, exporting planning and execution |
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| 100 Ways to sell Vol.1-3 |
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| Vol.1: Tactics to sell more, sell faster; Vol.2: Money making machines; Vol.3 Sales reliability management |
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| 1001 trucs publicitaires: 3e edition revue, enrichie |
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| "Prenant pour example des campagnes de marques connues, l'auteur vous explique comment tirer les ficelles pou attirer le consommateur. Il repond a des questions cruciales, comme: - Quels sont les mots les plus vendeurs? - Quelles images attirent le plus l'attention? - Comment ecrire des textes qui font sonner la caise? - Quels genres de titres donnent les meilleurs resultats? Comment planifier votre campagne publicitaire? - Comment lancer des promotions qui marchent?" |
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| 1001 ways to reward employees |
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| "Whether you manage a department, oversee a division, lead a company - or run a family business with just one employee - there's an essential principle to follow that's too oftenoverlooked: What most motivates the people who work for you is recognition" |
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| 101 Great ideas for managing people: from America's most innovative small companies |
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| This book is a unique collection of capsule cases on innovative techniques of managing and motivating your employees |
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| 101 ways to make meetings active: surefire ideas to engage your group |
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| "Active training specialist Mel silberman offers you 101 tips, tools, and techniques guaranteed to brighten your next meeting"
Book donated by Mr. Ray Brillinger |
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| 101 ways to make training active |
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| From team building to stimulating discussions to prompting questions, developing skills, inviting feedback, and promoting back-on-the-job application, you'll discover inventive, proven strategies to make your training sessions unforgettable
Book donated by Mr. Ray Brillinger |
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| 1999 / 2000 CAMESE compendium of Canadian Mining Suppliers |
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| 2000 / 01 Exporters' encyclopaedia |
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| The book includes a checklist of documents used in international trade, shipping practice, international communication, abbreviations for International Organizations, transportation services and more |
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| 2002 / 2003 Camese compendium of Canadian mining suppliers: your guide to Canadian mining technology |
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| Library has also 2001/2002 ed. |
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| 2600 phrases for effective performance reviews: ready-to-use words and phrases that really get results |
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| "Falcone covers the 25 most commonly rated performancefactors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas" |
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| 50 creative training openers and energizers: innovative ways to start your training with a bang! |
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| Business presenters and educators can incorporate some of a ideas described in the book. According to the author, people do not remember th middles, they remember bennings and ends therefore,the speaker has to catch their attention from the beginning
Book donated by ray Brillinger |
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| 6 Steps to improving customer service through quality |
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| 62 Tips for seminar success |
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| A basic guide to exporting 3rd edition |
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| This guide provides information on costs and risks associated with exporting, sources |
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| A different kind of bank: BDC; Nous faisons banque a part: BDC |
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| A guide to business in Spain |
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| Including information on the Spanish financial system, company and commercial law, tax system and exchange control legislation, investment grants and incentives in Spain, accounting and auditing requirements, labor regulations etc. |
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| A model of conduct for bank relations with small and medium - sized businesses |
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| A road map to tourism financing: guide for small and medium-sized businesses |
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| The brochure provides information on the types of financing available, where and how to seek financing, as well as suggestions on some strategies |
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| A small business guide to employee selection |
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| This book explains all you need to know to recruit, interview, and select new employees in the most time-efficient and cost-efficient way possible. It reviews step-by-step, the best means of hiring and motivating staff. 2nd ed. |
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| Achieving customer loyalty |
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| Achieving customer loyalty: a retailer's guide to creating and sustaining a service strategy |
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| The book will assist you build a strong service culture and service strategy |
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| Achieving excellence |
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| "Achieving Excellence not only shows you how to network effectively and make the most of your time, but also provides practical techniques for improving your memory, sharpening mental agility, thinking creatively, and reducing stress. |
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| Adaptive enterprise: creating and leading sense-and-respond organizations |
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| "the future belongs to firms that can have a rich dialogue with customers and provide personalized responses to their unpredictable requirements. Stephan Haeckel has written the definitive guide book on how to design and guide organizations toward this goal" George S. Day
Book donated by Mr. Ray Brillinger |
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| An owner's guide to operating a really small business |
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| A how to type of book, this guide shows to the really small business owner how to operate, how to avoid mistakes, how to market the business, how to expand and when, and how to manage the business |
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